Shipping Policy
Last updated: July 4, 2026
Thank you for shopping at [Store Name]. We aim to ship orders accurately, on time, and in good condition.
1. Shipment processing time
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays start processing on the next business day.
During peak seasons and holidays, processing may take longer. If your order has a significant delay, we will contact you at [email protected].
2. Shipping rates and delivery estimates
Shipping charges are calculated and displayed at checkout based on your location and selected method.
| Shipping method | Estimated delivery | Rate |
|---|
| Standard | 5-10 business days | Calculated at checkout |
| Expedited | 2-5 business days | Calculated at checkout |
Delivery estimates begin once your order has shipped, not when the order is placed.
We currently ship to the shipping regions shown at checkout. Available methods may vary by delivery address.
Orders with multiple items may ship in separate packages. If this happens, each shipment may receive its own tracking number.
Delivery estimates may change because of carrier capacity, weather, customs inspections, or local delivery issues.
3. Free shipping
We offer free standard shipping on domestic orders over $50.00. The threshold applies to the order subtotal after discounts. Free shipping does not apply to expedited, overnight, or international shipments.
4. Shipment carriers
We work with these carrier partners:
USPS, UPS, FedEx
The carrier used for your order may vary by location, package size, and shipping method.
5. Shipment confirmation and order tracking
When your order ships, you will receive a shipment confirmation email with tracking information. Tracking usually becomes active within 24 hours of dispatch.
You can track your package here:
https://parceldetect.com
6. Customs, duties and taxes
[Store Name] ships from our country of operation. Duties, taxes, and customs fees for international orders are the customer’s responsibility. These fees are not included in our prices or shipping rates and are assessed by the destination country’s customs authority.
7. Insurance and damages
All shipments include basic carrier insurance. If your order arrives damaged, please:
- Photograph the packaging and damaged items right away.
- Contact us at [email protected] within 48 hours of delivery.
- Keep all packaging materials until the claim is resolved.
We will file a claim with the carrier and work with you on the next step.
8. Lost or stolen packages
Lost packages: If tracking shows the package as delivered but you have not received it, please:
- Check with neighbors, household members, and building management.
- Wait 48 hours, since packages are sometimes marked delivered early.
- Contact us at [email protected] within 30 days of the expected delivery date.
Stolen packages: If you believe your package was stolen after delivery, contact local law enforcement and then email us at [email protected]. We will work with the carrier to file a claim.
9. International shipping
We currently ship to domestic addresses only. We may add international shipping later.
10. Address errors and re-delivery
Customers must provide a complete and accurate shipping address at checkout. [Store Name] is not responsible for delays or failed delivery caused by incorrect or incomplete addresses.
If an address correction is needed after shipment, we will try to intercept the package with the carrier. A $15.00 address correction fee applies. Contact us at [email protected] as soon as you notice an error.
We do not ship to PO boxes, APO, or FPO addresses unless we confirm an exception in writing.
If a package is returned to sender because of an incorrect address, failed delivery attempt, refusal, or missed pickup, contact us at [email protected]. Reshipping fees may apply.
11. Local pickup
We do not currently offer local pickup. All orders are shipped to the delivery address provided at checkout.
12. Returns and refund policy
Most items have a 30-day return window from the delivery date. To start a return, contact us at [email protected] with your order number and reason for return. Items must be unused, in original packaging, and in the same condition received.
For more details, review our [Return and Refund Policy].
This policy may change without notice. The current version will be available on our website. For shipment questions, contact us at [email protected].