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FAQ & Reference

Find answers to common questions about package tracking, shipping times, and delivery status

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Essential Tracking Guides
Showing 45 articles
5 min read

AliExpress Standard Shipping Tracking Format

Your AliExpress LP code changes to a 13-character postal number after leaving China. See exactly when the switch happens and how to track both numbers at once.

2 min read

Anti-dumping duties: Extra taxes you didn't expect

Understand why some goods face massive extra taxes and how to check if your items are affected.

7 min read

Cainiao Tracking Number Format and LP Codes

Decode Cainiao LP00 tracking numbers used by AliExpress and Temu. See why the code changes after leaving China and which local carrier picks up your package.

14 min read

China Post Tracking: R, E, L, C Prefix Guide

Figure out what the R, E, L, or C prefix on your China Post tracking number actually means. Covers ePacket (LX), EMS (EX), and registered mail (RX) with real number breakdowns.

3 min read

Customs Clearance Process for Import and Export

Learn about the customs clearance process and its importance in trade. Find out how to clear customs and start your import or export journey

3 min read

What are customs disbursement fees?

Why couriers charge extra fees to handle your customs payments and how you can avoid or minimize them.

3 min read

Why is my package stuck in customs inspection?

Common reasons for customs delays and what actually happens when your parcel is pulled for a random inspection.

13 min read

DHL Tracking Number Format: 10 vs 11 Digits

Tell apart DHL Express 10-digit waybills from eCommerce 11-digit codes and Parcel DE 12-to-20-digit numbers. Includes real examples and the check digit formula.

5 min read

DPD Tracking Number: UK, DE, and EU Formats

DPD tracking numbers range from 10 to 14 digits and change format by country. See how to tell UK, German, and French DPD codes apart, plus get your Predict time slot.

3 min read

EU VAT changes: What happened to the €22 exemption?

Why the €22 VAT exemption was removed in 2021 and how it affects small packages entering the European Union.

3 min read

Expedited Shipping Options Explained

Learn about expedited shipping and its benefits. Get faster delivery and priority handling for urgent shipments.

5 min read

FedEx Tracking Number Format: All Lengths

Tell apart FedEx 12-digit Express, 15-digit Ground, 20-digit SmartPost, and 22-digit Freight tracking numbers. Includes real examples and a check digit calculator.