Carriers cover less than most people realize, and claim deadlines are short. These guides cover what USPS, UPS, and FedEx actually pay out, how to file claims correctly, and what to do when a package disappears.
USPS First Class International: $0. FedEx and UPS basic coverage: $100. For anything more valuable, you need to know what you actually have.
FedEx damage claims close in 21 days. Miss it and the claim is gone — regardless of how clearly they broke your package.
Carriers deny claims on "insufficient packaging" grounds constantly. Photos taken before you seal the box are your defense.
Lost package, customs hold, returned to sender — each has a clear resolution path. The guides here walk through all of them.
The three guides people reach for first when something goes wrong
The top shipping insurance options for international packages compared — what each covers, what it costs, and which one makes sense for your situation.
Package lost in transit? Exact steps to take — from checking tracking to filing with the carrier or your credit card. Don't let the deadlines slip.
What USPS, UPS, FedEx, and DHL actually cover when a package is lost or damaged — and what the fine print excludes from your claim.
Exact steps to file a lost package claim with USPS, UPS, FedEx, or a third-party insurer. What documents you need, claim deadlines, and why claims get denied.
Shipsurance, Route, and UPS Capital compared on cost, coverage, claim speed, and international support. Which one actually makes sense for your situation.
Exactly what AliExpress Buyer Protection covers for lost and undelivered packages, how the dispute process works, and what to do if it doesn't go your way.
Exact waiting periods for USPS, UPS, FedEx, and DHL before a package is declared lost — and what to do while the clock runs.
Package stuck or lost in customs? Why packages get held, how long they can stay there, and exactly how to get your shipment released or your money back.
Pack correctly and carriers can't deny your insurance claim on packaging grounds. Exact standards for electronics, glassware, valuables, and international shipments.
Should eBay sellers buy shipping insurance? The math, eBay's actual seller protections, and when insurance pays for itself — and when it doesn't.
Step-by-step guide to filing an eBay Money Back Guarantee claim as a buyer. What's covered, how to open a case, and what to do if eBay rules against you.
International packages to Brazil have unusually high delay and loss rates. Here's how the customs process works, what to do when a package disappears, and your actual options for a refund.
Received a damaged package? The steps to take immediately, how to document damage correctly, and how to get a refund or replacement from the seller or carrier.
Your package was returned to sender. Here's why it happens, what the carrier and seller are supposed to do next, and how to get refunded or reshipped.
Carrier marked your package delivered but it's nowhere to be found. Step-by-step guide to finding it, reporting it, and getting your money back.
A lot of "lost" packages are still moving — stuck in customs, delayed at a facility, or mis-scanned. Parcel Detect shows you the real status across 500+ carriers before you spend time on a claim.
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