61 articles

How to calculate import duty on a package (worked example)

The exact customs math: product value plus shipping, duty by HS code, then VAT on top, plus courier fees. Worked example for a real parcel.

Douanes et Taxes3 min de lecture

How to prevent package theft: 11 methods that work

Package theft from doorsteps is rising. These prevention methods work, from delivery instructions and lockers to pickup points and cameras.

Guides5 min de lecture

How to spot a fake UPS tracking number before it costs you

Fake UPS tracking numbers are a common marketplace scam. Learn the real format and what to do while your refund window is still open.

Aide au Suivi5 min de lecture

How to Track a Parcel With Any Carrier

Paste any tracking number to find your package across 1,200+ carriers. Works for USPS, UPS, FedEx, DHL, Royal Mail, and international postal services worldwide.

Aide au Suivi3 min de lecture

HS codes explained: what they are and how to find yours

What an HS code is, how the 6-digit system works, free official lookup tools, and why the wrong code delays or overtaxes your parcel.

Douanes et Taxes3 min de lecture

Missing Package? Steps to Find or Claim It

Package marked delivered but not there? Walk through the exact steps to file a claim with USPS, UPS, FedEx, or any carrier and get a refund or replacement.

Autres3 min de lecture

My package is stuck in customs. Here is what to do

Package stuck in customs? Follow this step-by-step plan: what each status means, who to contact first, real timelines, and when to pay or dispute.

Douanes et Taxes5 min de lecture

What "office of exchange" means on international tracking

"Arrival at inward office of exchange" and "departure from outward office of exchange" explained: what these scans mean and how long each step takes.

Aide au Suivi5 min de lecture

Package arrived damaged? How to file a claim that gets paid

Your parcel arrived damaged? Document it correctly in the first 24 hours and file within the carrier's deadline. Steps, deadlines, and what to expect.

Problèmes de Livraison4 min de lecture

Package delayed? Real causes, real timelines, and when to act

Why parcels get delayed, how long each type of delay normally lasts, and the exact escalation path with real day thresholds.

Problèmes de Livraison4 min de lecture

Package says delivered but not received? Do this now

Parcel marked delivered but nothing at your door? Follow these steps to find it, open a trace with the carrier, and get a refund if it is really gone.

Aide au Suivi5 min de lecture

Restricted and prohibited items: the list

The real list: batteries, perfumes, vapes, food, aerosols, medication and more. What is banned, what is restricted, and what happens if you try anyway.

Douanes et Taxes5 min de lecture