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Loomis Express is a major Canadian courier company, part of the TFI International family. They focus exclusively on providing a high-quality domestic express network, making them a top choice for Canadian businesses that need fast and reliable shipping within the country.

How to Track Your Loomis Express Package

Tracking is precise and real-time. You will need your Waybill Number or Tracking Number.

Loomis Express Tracking Number Formats

To track your package, please use the tracking number provided by the sender. This code can typically be found in your shipping confirmation email or on the official receipt provided at the time of mailing.

Service Features

  1. Loomis Express 9:00 / 12:00: Guaranteed delivery by the specified time the next business day.
  2. Loomis Ground: Cost-effective delivery for non-urgent parcels across Canada.
  3. Loomis Economy: Reliable shipping for larger or heavier items.
  4. Remote Area Service: Specialized solutions for shipping to Canada's more remote northern regions.

Why Loomis Express is Unique

Unlike some national carriers, Loomis Express focuses heavily on the B2B (Business-to-Business) sector. This means their hubs and routes are optimized for professional demands, resulting in high punctuality and careful handling of items.

Common Tracking Milestones

  • Shipment picked up: The journey has begun.
  • Arrived at Loomis Facility: The parcel is being sorted.
  • In Transit: Moving between provinces.
  • Out for Delivery: The driver has the package in their vehicle.
  • Delivered: The package has reached the recipient.

Frequently Asked Questions

Is Loomis Express the same as DHL?
No, but they have a history. DHL used to own Loomis in Canada, but it is now owned by TFI International. However, they still often cooperate on international shipments entering or leaving Canada.

What time does Loomis Express deliver until?
Standard deliveries occur between 8:00 AM and 6:00 PM, Monday to Friday.

What should I do if my package is delayed?
You can contact Loomis Express customer service at 1-855-2-LOOMIS (1-855-256-6647) for real-time updates on your shipment.

Loomis Express Contact and Information

Looking for customer support or the official website? Here are the essential details for Loomis Express tracking inquiries:

FeatureDetails
Customer SupportContact the sender or check your confirmation email
HeadquartersCanada, North America
Tracking StatusAvailable via Parcel Detect

Pro-Tips for Smooth Delivery with Loomis Express

To ensure your Loomis Express tracking experience is as smooth as possible, keep these tips in mind:

  • Double-Check Your Address: Small errors in the postal code or house number can lead to significant delays or "Return to Sender" statuses.
  • Monitor Delivery Windows: If Loomis Express tracking provides a delivery window, try to ensure someone is available to sign for the package to avoid "Missed Delivery" attempts.
  • Use Local Delivery Apps: In many regions, Loomis Express partners with local couriers who might have their own real-time mapping apps for last-mile tracking.
  • Keep Your Tracking Number: Always save your Loomis Express tracking number until the package is physically in your hands.

What to do if your Loomis Express tracking number shows no movement?

If your shipment hasn't arrived by the expected date, follow these three simple steps:

  1. Check the Last Scan: Look at your most recent tracking update. If it says "Customs Clearance" or "In Transit," the package is likely still moving but delayed by logistics volume.
  2. Wait 24-48 Hours: Sometimes a package is scanned as "Delivered" when it actually arrives at the local distribution center. Give it a day or two to show up.
  3. Contact the Seller or Carrier: If there has been no movement for over 5 business days, reach out to the sender first, as they have the authority to open an investigation with Loomis Express.

International Shipping & Customs

For international Loomis Express tracking, please be aware that customs clearance in the destination country is the most common point of delay. Your package may sit in a "Held by Customs" status for several days while duties and taxes are processed. This is a standard part of global shipping.

Tracking Apps & Global Tracking

While you can always use the official Loomis Express website, using a global tracking platform like Parcel Detect allows you to monitor multiple shipments from different carriers in one place. This is especially useful for international orders where the package might be handed over from Loomis Express to a local postal service in your country.