Cainiao Tracking: The AliExpress Logistics Guide

Cainiao Network is the massive logistics orchestration arm of the Alibaba Group, powering the global supply chain for AliExpress and other major e-commerce platforms. Based in China, Cainiao connects a vast network of international couriers to deliver products efficiently to customers worldwide.

To track your package, simply enter your tracking number above in our search tool for real-time status updates.

You can also compare rates and services with AliExpress.

How Cainiao Tracking Works

Cainiao coordinates thousands of logistics partners to move millions of packages daily. When you track a Cainiao number, you are seeing the "Global Order" status.

Cainiao Tracking Number Formats

To track your package, you will need a valid Cainiao tracking number. Common formats include:

• Cainiao: LP12345678901234
• Cainiao Ly: LY123456789012

Popular Cainiao Services

1. AliExpress Standard Shipping: The most balanced option, offering end-to-end tracking.
2. AliExpress Saver Shipping: More affordable, usually with tracking that stops at the destination country's airport.
3. Cainiao Super Economy: Very slow and often lacks "last-mile" tracking updates.
4. Cainiao Heavy Parcel Line: Used for large items like furniture or electronics.

The "Last-Mile" Mystery

Cainiao rarely delivers the package to your door. They handle the "First-Mile" in China and the "Middle-Mile" international flight. Once it clears customs in your country, it is handed over to a local partner:

• USA: USPS or PiggyBee
• UK: Evri or Royal Mail
• Brazil: Correios
• France: Colissimo or Relais Colis

Frequently Asked Questions

Why is my Cainiao tracking stuck at "Arrived at destination country"?
This is the most common delay. It usually means the package is waiting for customs clearance or has been handed over to the local post office, which may not provide updates for budget shipping methods.

Can I speed up a Cainiao delivery?
Once a package is in the network, it cannot be sped up. However, choosing "AliExpress Standard Shipping" at checkout is always faster than "Economy" options.

What is "Combined Delivery"?
If you order multiple items from different AliExpress sellers, Cainiao often combines them into one single larger bag with a new tracking number to save on shipping costs.

Cainiao (菜鸟网络) Contact and Information

Looking for customer support or the official website? Here are the essential details for Cainiao (菜鸟网络) tracking inquiries:

Common Cainiao (菜鸟网络) Service Types

When using Cainiao (菜鸟网络) tracking, you might be using one of these common services:

Pro-Tips for Smooth Delivery with Cainiao (菜鸟网络)

To ensure your Cainiao (菜鸟网络) tracking experience is as smooth as possible, keep these tips in mind:

• Double-Check Your Address: Small errors in the postal code or house number can lead to significant delays or "Return to Sender" statuses.
• Monitor Delivery Windows: If Cainiao (菜鸟网络) tracking provides a delivery window, try to ensure someone is available to sign for the package to avoid "Missed Delivery" attempts.
• Use Local Delivery Apps: In many regions, Cainiao (菜鸟网络) partners with local couriers who might have their own real-time mapping apps for last-mile tracking.
• Keep Your Tracking Number: Always save your Cainiao (菜鸟网络) tracking number until the package is physically in your hands.

What to do if your Cainiao (菜鸟网络) tracking number shows no movement?

If your shipment hasn't arrived by the expected date, follow these three simple steps:

1. Check the Last Scan: Look at your most recent tracking update. If it says "Customs Clearance" or "In Transit," the package is likely still moving but delayed by logistics volume.
2. Wait 24-48 Hours: Sometimes a package is scanned as "Delivered" when it actually arrives at the local distribution center. Give it a day or two to show up.
3. Contact the Seller or Carrier: If there has been no movement for over 5 business days, reach out to the sender first, as they have the authority to open an investigation with Cainiao (菜鸟网络).

International Shipping & Customs

For international Cainiao (菜鸟网络) tracking, please be aware that customs clearance in the destination country is the most common point of delay. Your package may sit in a "Held by Customs" status for several days while duties and taxes are processed. This is a standard part of global shipping.

Tracking Apps & Global Tracking

While you can always use the official Cainiao (菜鸟网络) website, using a global tracking platform like Parcel Detect allows you to monitor multiple shipments from different carriers in one place. This is especially useful for international orders where the package might be handed over from Cainiao (菜鸟网络) to a local postal service in your country.