JD Logistics

JD Logistics is a subsidiary of jd.com, focusing on automated fulfillment and supply chain. As a key player in international parcel delivery and logistics services, the company connects e-commerce merchants, businesses, and consumers across its service network.

Company Overview

JD Logistics operates end-to-end logistics services encompassing parcel delivery, freight forwarding, and supply chain solutions. The company serves both individual consumers and enterprise clients, offering a range of service tiers from economy postal mail to time-definite express delivery.

Key service capabilities typically include:

• Domestic and international parcel delivery with tracking
• Last-mile delivery network serving residential and commercial addresses
• Returns management for e-commerce sellers
• Business parcel solutions with bulk rate agreements and API integration
• Cross-border e-commerce delivery into and out of its primary service region

Tracking and Visibility

JD Logistics provides shipment tracking through its customer portal and mobile app. Tracking numbers are typically 13 characters following international postal standards, compatible with third-party tracking aggregators like 17TRACK, Parcel Monitor, and AfterShip.

Tracking milestones generally include acceptance, in-transit scans, customs clearance (for international shipments), out-for-delivery, and final delivery confirmation.

Service Tiers and Pricing

Like most postal and courier operators, JD Logistics offers multiple service tiers:

• Economy/standard: Lower cost, longer transit times, best for non-urgent shipments
• Priority/express: Faster transit with guaranteed delivery windows
• Registered mail: Basic tracking and loss coverage for valuable items
• Business accounts: Volume discounts, invoiced billing, and dedicated account management

For the most current rate information, transit times, and service area details, visit JD Logistics's official website or consult a freight forwarder who works with JD Logistics's network.

For more information on how to track shipments and manage your deliveries, use our tracking form.