Correios Tracking: Brazil's Postal Leader

Correios (Empresa Brasileira de Correios e Telégrafos) is the state-owned postal service of Brazil. It is one of the most used carriers in Latin America, especially due to the massive volume of imports from China to Brazil.

How to Track Your Package

Tracking in Brazil is mandatory for almost all types of shipments. You can use the 13-character code provided by the sender.

Correios Tracking Number Formats

To track your package, you will need a valid Correios tracking number. Common formats include:

• Brazil Correios: EE123456789BR

Importing to Brazil: The "Despacho Postal"

One unique aspect of Correios is the Despacho Postal. Many international packages (especially those not using the Remessa Conforme program) are held at the Curitiba customs hub until a fixed administrative fee or import taxes are paid.

Key Statuses to Watch

1. Objeto postado: The item was sent.
2. Encaminhado para fiscalização aduaneira: The item is at customs (Curitiba, Rio, or SP).
3. Aguardando pagamento: ACTION REQUIRED. You must log in to "Meu Correios" and pay the fee/tax.
4. Objeto saiu para entrega: The mailman is on his way.

Delivery Times

Frequently Asked Questions

Why is my package "stuck" in Curitiba?
Curitiba is the main international sorting center. During high volume periods, it can take 15-30 days just to process the customs clearance of a single package.

What is the "Remessa Conforme"?
It is a government program where you pay the taxes at the moment of purchase (on sites like AliExpress or Shein). These packages usually bypass the Curitiba "waiting line" and are delivered much faster.

How do I contact Correios?
You can call 0800 725 0100 or use the virtual assistant on their official website.

Correios (Brazil) Contact and Information

Looking for customer support or the official website? Here are the essential details for Correios (Brazil) tracking inquiries:

Common Correios (Brazil) Service Types

When using Correios (Brazil) tracking, you might be using one of these common services:

Pro-Tips for Smooth Delivery with Correios (Brazil)

To ensure your Correios (Brazil) tracking experience is as smooth as possible, keep these tips in mind:

• Double-Check Your Address: Small errors in the postal code or house number can lead to significant delays or "Return to Sender" statuses.
• Monitor Delivery Windows: If Correios (Brazil) tracking provides a delivery window, try to ensure someone is available to sign for the package to avoid "Missed Delivery" attempts.
• Use Local Delivery Apps: In many regions, Correios (Brazil) partners with local couriers who might have their own real-time mapping apps for last-mile tracking.
• Keep Your Tracking Number: Always save your Correios (Brazil) tracking number until the package is physically in your hands.

What to do if your Correios (Brazil) tracking number shows no movement?

If your shipment hasn't arrived by the expected date, follow these three simple steps:

1. Check the Last Scan: Look at your most recent tracking update. If it says "Customs Clearance" or "In Transit," the package is likely still moving but delayed by logistics volume.
2. Wait 24-48 Hours: Sometimes a package is scanned as "Delivered" when it actually arrives at the local distribution center. Give it a day or two to show up.
3. Contact the Seller or Carrier: If there has been no movement for over 5 business days, reach out to the sender first, as they have the authority to open an investigation with Correios (Brazil).

International Shipping & Customs

For international Correios (Brazil) tracking, please be aware that customs clearance in the destination country is the most common point of delay. Your package may sit in a "Held by Customs" status for several days while duties and taxes are processed. This is a standard part of global shipping.

Tracking Apps & Global Tracking

While you can always use the official Correios (Brazil) website, using a global tracking platform like Parcel Detect allows you to monitor multiple shipments from different carriers in one place. This is especially useful for international orders where the package might be handed over from Correios (Brazil) to a local postal service in your country.